Standard Seven

Ongoing education and training

Personnel are equipped with knowledge, skills and awareness to keep children safe through information, ongoing education and training

7.1 Personnel are trained and supported to effectively implement the entity's child safeguarding policies and procedures.

7.1.1 The entity provides regular opportunities to educate and train personnel on child safeguarding policies and procedures, as a minimum through:

  • induction [refer to Indicators 5.3.1 and 5.8.2]; and
  • refresher safeguarding training (at least every three years).

7.1.2 The entity’s induction and refresher safeguarding training must as a minimum cover:

  • Code of Conduct [refer to Indicator 1.1.1];
  • safeguarding risk management [refer to Criterion 1.5];
  • Child Safeguarding Policy and procedures [refer to Indicator 1.1.1];
  • Complaints Handling Policy and procedures [refer to Standard 6];
  • reporting obligations [refer to Standard 6]; and
  • e-safety training [refer to Standard 8].

7.1.3 The entity keeps records of participation to ensure all personnel attend induction and refresher safeguarding training.

7.1.4 The entity ensures that personnel who have specific child safeguarding responsibilities, such as those appointed to the role of Safeguarding Co-ordinator and those appointed to the Safeguarding Committee, receive ongoing support and professional development relevant to their role.

7.2 Personnel receive training to recognise the nature and indicators of child abuse, including harmful behaviours by a child towards another child.

7.2.1 The entity provides regular training to relevant personnel which equips them with the knowledge to:

  • understand the nature and impact of child abuse;
  • understand the nature, factors and impact of institutional abuse;
  • identify risk factors, such as grooming behaviours; and
  • understand, identify and respond to abusive behaviours by a child towards another child.
7.3 Personnel receive training and information to enable them to respond effectively to child safeguarding risks, concerns, disclosures and allegations of child abuse.

7.3.1 The entity provides training to equip relevant personnel to appropriately respond to and support those bringing forward concerns, disclosures and allegations of child abuse [refer to Indicator 4.1.2].

7.3.2 The entity provides training to ensure personnel are aware of information sharing and record keeping policies and procedures [refer to Indicator 1.6.2].

7.3.3 The entity provides training to ensure personnel are aware of their reporting obligations under state/territory legislative requirements including:

  • reporting suspected criminal behaviour to police;
  • mandatory reporting to child protection authorities;
  • Reportable Conduct Scheme; and
  • reporting to other regulatory authorities or government departments.
7.4 Personnel receive training and information on how to build culturally safe environments for children.

7.4.1 The entity provides cultural safety training to equip relevant personnel to create culturally safe environments for Aboriginal and Torres Strait Islander children and children from culturally and linguistically diverse backgrounds.

Find definitions of key terms used throughout the Standards in our glossary