Complaints Information about ACSL’s role in complaints response, pathways for reporting, and key reporting contacts. ACSL's role in responding to a complaint ACSL has responsibility for managing complaints against Church Authorities. Complaint review ACSL has responsibility for conducting reviews of complaints processes. Contact ACSL at firstname.lastname@example.org. Making a complaint There are a range of different pathways to make a complaint of abuse within the Catholic Church. How to report a concern in your state or territory This page contains information about government and Church reporting contacts in each state and territory. If you are not sure where to raise your concerns, ACSL can provide advice. Send an email to email@example.com and a member of the Complaints team will be in touch.