4.1.1 The Safeguarding Policy and procedures demonstrate an understanding, and awareness of the diverse circumstances and experiences that increase the risk of abuse.
4.1.2 The Complaints Handling Policy and procedures address barriers that may prevent a disclosure of abuse being made; and that hinder personnel from recognising and responding appropriately.
4.2.1 Information about complaints processes and support are provided in culturally safe, accessible, and easy to understand formats.
4.3.1 The Safeguarding Policy and procedures empower children and adults by reflecting attitudes and behaviours that respect their inherent dignity, are inclusive and are responsive to diverse needs.
Find definitions of key terms used throughout the Standards in our glossary