Standard Seven

Ongoing education and training

Personnel are equipped with knowledge, skills and awareness to keep children and adults safe through information, ongoing education and training

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7.1 Personnel are trained and supported to implement the safeguarding policies and procedures.
INDICATORS

7.1.1 Personnel are provided regular education and training on safeguarding policies and procedures.

7.1.2 The entity’s induction and refresher Safeguarding of Children and Adults training must cover:

  • Code of Conduct;
  • Safeguarding risk management;
  • Safeguarding Policy and procedures;
  • Complaints Handling Policy and procedures;
  • Reporting obligations; and
  • e-safety training.

7.1.3 Records are maintained to ensure all personnel attend induction training and participate in refresher safeguarding training at least every three years.

7.1.4 All personnel with specific safeguarding responsibilities receive ongoing support and professional development relevant to their role.

7.2 Personnel are supported to recognise the nature and indicators of child abuse, including harmful behaviours by a child towards another child.
INDICATORS

7.2.1 Education and training programs include materials addressing factors that may place children at risk of abuse, building knowledge to:

  • understand the nature and impact of child abuse;
  • understand the nature, factors and impact of institutional abuse;
  • identify risk factors, such as grooming behaviours; and
  • understand, identify and respond to abusive behaviours by a child towards another child.
7.3 Personnel are supported to recognise the factors that contribute to adult abuse, with a focus on adults at risk.
INDICATORS

7.3.1 Education and training programs include materials addressing factors that may place adults at risk of abuse, building knowledge to:

  • understand the nature and impact of adult abuse;
  • understand the nature, factors, and impact of institutional abuse;
  • identify risk factors, such as abuse of power, and exploitation;
  • recognise how adults and institutions can be groomed, including how power imbalances can be exploited; and
  • understand what could make specific adults at increased risk of abuse.
7.4 Personnel have the information and skills to respond effectively to safeguarding risks, concerns, disclosures, and allegations of abuse.
INDICATORS

7.4.1 Education and training programs equip relevant personnel to appropriately respond to and support anyone bringing forward concerns, disclosures, and allegations of abuse.

7.4.2 Personnel receive training on information sharing and record keeping policies and procedures.

7.4.3 Personnel receive training on reporting obligations under Commonwealth, State/Territory legislative and canon law, which includes:

  • reporting suspected criminal behaviour to police;
  • mandatory reporting to child protection authorities;
  • Reportable Conduct Scheme;
  • reporting to other regulatory authorities or government departments; and,
  • Canonical reporting requirements.
7.5 Personnel receive training and information on how to build culturally safe environments for children and adults.
INDICATORS

7.5.1 Cultural safety training is provided to equip personnel to create culturally safe environments for Aboriginal and Torres Strait Islander people.

7.5.2 Training is provided to relevant personnel to equip them with the knowledge and understanding of diverse cultural backgrounds and how to create safe environments for people from these groups.

Find definitions of key terms used throughout the Standards in our glossary